Job Description
Key Responsibilities:
• Managing the day-to-day operations of the restaurant to ensure efficient and smooth service delivery
• Supervising, training, and motivating front-of-house staff to maintain high service standards
• Coordinating staff rosters, shift allocations, and workforce planning.
• Monitoring customer satisfaction and handling customer enquiries, feedback, and complaints professionally
• Ensuring compliance with food safety, hygiene, workplace health and safety, and licensing requirements
• Managing stock control, ordering supplies, and liaising with suppliers as required
• Assisting with budgeting, cost control, and achieving revenue and profitability targets
• Working closely with kitchen and management teams to ensure seamless restaurant operations
• Maintaining high presentation standards throughout the venue and ensuring an exceptional guest experience
• Supporting marketing, promotional activitie...
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