Location
franschhoek
Job Type
Full-time
Posted
July 03, 2026
Job Description
Responsibilities: Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Prepare and supervise the mise-en-place for each meal period including preparations for room service orders. Greet and assist guests. Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. Coordinate with the HOD’s to ensure the wine list and menu are up to date and communicate about daily operations and guest feedback. Attend necessary meetings and training courses. Monitor the performance of the restaurant team members, ensuring compliance with standards and protocols. Continuously assess and support staff development, identifying areas for improvement and training. Together with Human Resources, conduct disciplinary discussions with underperforming restaurant ...