Retail Banking Ops Circle Lead - Customer-Centric Leader

A leading financial services organization in Metro Manila seeks a driven leader for Retail Bank Operations. You will oversee Contact Center teams and implement banking operations while focusing on customer experience. Ideal candidates have at least 5 years of experience in a similar role within the Banking sector, solid customer service skills, and proficiency in English. This position emphasizes performance improvement, team development, and agile methodologies.
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