Retail Cluster Lead

Key Responsibilities:

● Oversee operations of multiple retail stores within the assigned cluster to ensure

consistency in performance and customer experience.

● Lead, mentor, and support Store Managers to achieve individual store targets and

overall cluster goals.

● Monitor key performance indicators (KPIs) such as sales growth, conversion rate,

average transaction value, shrinkage, and customer satisfaction.

● Implement company policies, standard operating procedures (SOPs), and promotional

campaigns effectively across all stores.

● Ensure effective inventory management, stock availability, and visual merchandising in

all stores.

● Conduct regular store audits to ensure operational compliance and identify areas of

improvement.