Location
Kuala Lumpur
Job Type
full time
Posted
July 03, 2026
Job Description
Industry: Telecommunication (Top Telco in Malaysia)
Working Hours: 5 working days, rotational shift (Monday to Sunday) (45 hours per week)
Location: Merdeka 118 Mall (Opening on August 2026)
Key Responsibilities
- Customer Advisory: Advise customers on mobile plans, devices, broadband, and other telecommunication services.
- Sales Execution: Achieve sales targets through proactive upselling and cross-selling of products and services.
- Issue Resolution: Handle customer enquiries and complaints promptly and professionally to ensure high satisfaction.
- Operations & Compliance: Process line activations, plan renewals, device upgrades, and related documentation according to SOPs.
- Product Knowledge: Keep continuously updated with the latest promotions, tech trends, and produ...
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