Retail Customer Success Executive

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATAWe are seeking a dynamic Customer Success professional specializing in Retail to drive client engagement, solution adoption, and business growth.
This role is ideal for someone passionate about working closely with clients, identifying opportunities, and delivering impactful solutions.

Key Responsibilities

Manage the end-to-end customer lifecycle for Retails/Entertainment clients

Act as a trusted advisor, understanding business processes (planning & merchandising, distribution & logistics, sales & store operation, customer loyalty and data forecast) and transformation ...