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Retail Operations Executive (Luxury Lifestyle)

Luxasia · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Location
Kuala Lumpur
Job Type
Full-time
Posted
July 04, 2026

Job Description

Role Purpose 

The Retail Operations Executive is responsible for supporting the day-to-day operations and performance of retail business across all direct/stand-alone stores. This role focuses on sales performance tracking, stock management, retail execution, visual merchandising compliance, customer experience, and operational excellence to ensure achievement of business objectives and brand standards. 

Key Responsibilities 

Sales Performance Management 

  • Support the achievement of retail sales targets and key business KPIs across all direct/stand-alone stores. 
  • Monitor daily, weekly, and monthly sales performance, identifying trends, opportunities, and areas requiring corrective action. 
  • Prepare and maintain retail sales reports, dashboards, and performance analyses for management review. 
  • Track store productivity metrics including conversion rate, average transaction value (ATV), units per transaction (UPT), and customer traffic. 

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