Retail Operations Officer

Job Description

Employee Recognition and Rewards

Performance Bonus, Holiday Gifts, Incentives, Quarterly Gifts

Government Mandated Benefits

Professional Development

Job Training

Job Summary

We are looking for a results-driven Operations Planning & Control Officer to support operational excellence across our retail branches. This role is responsible for conducting store audits, monitoring performance, analyzing data, improving processes, and ensuring compliance with company standards and internal controls.

Key Responsibilities

• Conduct store audits (operations, inventory, documentation, compliance)
• Monitor SOP adherence and internal control effectiveness
• Identify discrepancies, risks, and process gaps
• Prepare audit and performance reports with actionable recommendations
• Analyze inventory, sales, and operational data using Excel/Google Sheets
• Support o...