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Retail Relationship Officer – Nairobi at Bank of Africa Kenya Limited

Confidential · Kenya, Kenya, Kenya

Location
Kenya
Job Type
Full-Time
Posted
July 03, 2026

Job Description

Job Description

BANK OF AFRICA – KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele.


Retail Relationship Officer- Nairobi

Responsibility Summary:

  • Manage a portfolio of retail customers – focusing on product penetration, profitability and customer satisfaction.

  • Grow branch fees and commissions through targeted product and service offering to the Retail portfolio.

  • Proactively manage and review credit applications to reduce the possibility of NPA.

  • Participate in marketing activities within the business areas to maximize growth.

  • Relationship management through customer acquisition and retention in line with the Bank’s strategy.

    • Academic & Professional Qualifications

  • Bachelor’s degree in Business, economics, finance or related field.

  • At least 2 years of experience in banking oper...

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