Retail Sales Assistant

Core responsibilities

• Customer interaction: Greet customers and assist them in finding products by leading them to the right aisles or shelves.
• Product knowledge: Provide information about products, explain features and benefits, and answer customer questions.
• Sales and suggestive selling: Actively practice suggestive selling to increase sales.
• Transaction processing: Handle customer purchases and, if applicable, returns or exchanges accurately.
• Issue resolution: Elevate customer complaints and issues to management for professional handling.