Retail Supervisor - Guest Experience

Fortnum & Mason · United Kingdom, England, United Kingdom

Location
United Kingdom
Job Type
Full time
Posted
June 22, 2026

Job Description

Join our Guest Experience Team!

Excitingly, we are now looking for a talented Supervisor to join our team in our Flagship Piccadilly store. Our Supervisor will provide exceptional and personalised luxury customer service, all while leading our close knit retail team.

Reporting to both the Floor & Retail Manager, we are looking for an inspirational and proactive leader who will offer guidance, and share responsibility for the floor’s day-to-day operations. You will assist in motivating and coaching the team to ensure they all deliver world-class customer service consistently. Strong management and people skills are key to this role, as you will need to confidently guide a diverse team of sales staff.

Why Work For Us:

  • Competitive hourly rate + paid overtime

  • Discretionary annual bonus (up to 5% of salary)*

  • Up to 40% store and restaurant discounts*

  • Subsidised staff restaurant using Fortnum’s ingre...

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