Retail Team Leader

The Retail Team Leader supports the effective day-to-day operation of Christchurch Adventure Park's retail operations by delivering exceptional customer service, leading the team, driving merchandise sales, and ensuring the efficient delivery of retail and rental services.

The role plays a key part in championing Christchurch Adventure Park's unique adventure tourism offering through the sale and promotion of mountain biking, sightseeing activities, apparel, souvenirs, and adventure-related merchandise. The Retail Team Leader contributes to creating memorable guest experiences while maintaining high standards of customer service, presentation, safety, and operational excellence.

Key Responsibilities

• Lead and support the team members to deliver consistently professional, friendly, and engaging customer service, with a solutions focused approach.
• Create a welcoming and informative retail environment that enhances the overall visitor experie...