Retention Team Lead: Drive Loyalty & Win-Back

RSAWEB is looking for a Consumer Retentions Team Leader to lead and motivate the Retentions team in Johannesburg, South Africa. This role involves safeguarding customer loyalty and minimising cancellations while driving win-back opportunities. The ideal candidate will possess leadership experience in a customer-facing environment, excellent communication skills, and the ability to develop actionable insights from data analysis. Benefits include medical aid and discounted internet connectivity in a supportive work environment.
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