Location
Jakarta
Job Type
Full-time
Posted
June 07, 2026
Job Description
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.
Key Responsibilities :
- Technical Q&A & Support: Serve as the frontline technical point of contact. Diagnose and troubleshoot issues related to system anomalies, integrations, and product capabilities
- Self-Service Enablement: Build out comprehensive knowledge bases and self-service support materials to empower customers to resolve common issues independent...