Location
pasay
Job Type
Full-time
Posted
June 02, 2026
Job Description
Availability for weekends, holidays, and peak payout periods may berequired
Role Overview
The Risk & Payout Specialist is responsible for reviewing player activity, managing redemption requests, detecting fraud or abuse, and ensuring all payouts are processed accurately and in accordance with sweepstakes laws and internal policies. This role works closely with Customer Support, Compliance, Payments, and Engineering teams to safeguard both players and the business.
Key Responsibilities
Payout & Redemption Management
- Review and process player redemption requests for accuracy and eligibility
- Verify player identity, age, and location in compliance with KYC and sweepstakes requirements
- Ensure redemptions align with promotion terms, virtual currency rules, and platform policies
- Monitor payout queues and meet processing SLAs
- Analyze player behavior to identify potential fraud, abuse, or p...