RMA & Returns Operations Specialist

KDCI Outsourcing is looking for a Returns Operations Coordinator in Manila to oversee Return Merchandise Authorization (RMA) requests. The role involves managing requests from initiation to completion, serving as a point of contact between clients and vendors, and ensuring accurate processing and documentation while fostering effective cross-functional collaboration. The ideal candidate has 2–3 years of relevant experience and excellent communication skills, with familiarity in using ERP systems like NetSuite. This position offers opportunities to enhance process efficiency in a dynamic environment.
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