Job Description
Job Function:
The Robotics Service Manager is responsible for leading the execution and continuous improvement of Stäubli Robotics service operations across North America. This is not just a coordination role—it is a leadership position focused on delivering world-class service experiences, optimizing team performance, and driving customer satisfaction.
In the role you will oversee a team of service engineers, ensure operational excellence, and act as the guardian of our premium service standards. By combining technical expertise, customer focus, and business insight, you will play a key role in strengthening customer relationships and supporting long-term service growth.
Reports to:
Robotics Local Head of Services NA
Responsibilities and Objectives:
- Lead Service Operations: Manage day-to-day serv...