Room Attendant

Responsibilities

• Clean and maintain guest rooms, public areas and exterior areas to brand standards ensuring they are well presented at all times.
• Report maintenance defects in guest rooms, public areas and back‑of‑house through KnowCross.
• Adhere to all brand standards and quality audit standards throughout the hotel.
• Ensure compliance with Health and Safety standards when handling cleaning materials.
• Provide exceptional customer care, maintaining a friendly and helpful attitude even when faced with challenges.
• Assist with other tasks to support the housekeeping team as required.
• Attend all required training sessions and continuously improve your skills and knowledge.

Qualifications

• Previous housekeeping experience in a luxury hotel environment is preferred.
• Excellent communication and organisational skills with good problem‑solving abilities.
• Physical f...