Job Description
Grand Hyatt Jeju is the largest Grand Hyatt in Asia Pacific, opening as part of Jeju Dream Tower.
This iconic 38-storey twin-tower with 1,600 rooms and suites, 14 unique restaurants and bars, 2 premium spas, 8 residential-style meeting spaces, Jeju’s largest outdoor deck with infinity pool and HAN Collection K-fashion mall.
Grand Hyatt Jeju is primed to be a leading lifestyle travel destination in Asia Pacific.
Role Purpose
The Rooms Admin Assistant will provide essential administrative support to the Rooms Division, ensuring timely communication with guests, compliance with brand standards, efficient onboarding processes, and reduced administrative burden on front-line managers.
Key Responsibilities
OTA Review Management
Monitor and respond to online reviews across Xiao Hongshu, Douyin, Trip.com, Booking.com, Agoda, and other platforms.