SaaS Customer Success & Support Specialist

Cartrack in Kuala Lumpur is looking for a dedicated customer service representative to maintain professionalism and empathy towards clients. The role requires applicants to possess excellent communication skills and a tech-savvy background. Responsibilities include training customers on our SaaS platform, addressing inquiries, identifying upselling opportunities, and compiling daily productivity reports. The ideal candidate will have a Degree or equivalent experience, with a strong emphasis on teamwork and positive attitude.
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