SaaS Support Engineer – Growth, Flexible Hours

A leading tech company in Shah Alam is seeking a Customer Service Executive. This role involves addressing customer inquiries promptly, managing service level agreements, and resolving service issues. Candidates need to have a diploma or degree in Business or Communication, and proficiency in Mandarin is preferred due to client interactions. The ideal candidate will have 1-3 years of experience and strong communication skills, along with the ability to manage high volumes of customer interactions. A competitive salary and flexible working hours are offered.
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