SaaS Technical Team Lead — Growth, Mentorship & Metrics

SupportNinja is looking for a Technical Team Leader in Quezon City to lead a high-performing team and drive exceptional customer experiences. The role involves mentoring, coaching, and analyzing performance metrics in a SaaS environment.

The ideal candidate will have at least 1 year in a leadership role, 3 years in technical support, and advanced communication skills. They will also enjoy perks like free meals, HMO, and retirement savings program.