Job Description
We are seeking a proactive and detail‑oriented Sales & Administration Coordinator to support our internal teams and contribute to an exceptional customer experience. This role is ideal for someone who thrives in a fast‑paced environment, enjoys taking ownership of tasks, and is confidentmunicating with both customers and internal departments.
Key Responsibilities
Assist the sales and administration team with day‑to‑day operational duties.
Process and revise customer sales orders accurately.
Prepare, update, and email sales quotations to customers.
Handle customer pre‑sales enquiries via phone and email.
Deliver high‑quality customer service at all times.
Prepare and maintain Excel-based reports for carriers and customers.
Liaise with carriers to obtain proof of delivery and resolve non‑delivery issues.
Address and resolve sales invoice queries efficiently.
Convert orders into invoices within the ERP system.
Raise and manage n...