Sales Assistant

Description We are looking for a Sales Assistant to support daily customer interactions and help keep order activity moving efficiently in Mount Vernon, New York. This role is ideal for someone who enjoys speaking with customers, handling sales-related requests, and solving product concerns with professionalism. The right candidate brings a positive attitude, strong follow-through, and a genuine interest in contributing to a customer-focused team environment.

Responsibilities:
• Respond to incoming customer calls and provide timely assistance with product and order-related questions.
• Enter customer purchases accurately into the company’s order management system and confirm all details are complete.
• Monitor open orders and follow up as needed to help ensure items are processed, fulfilled, and delivered on schedule.
• Address customer product concerns by identifying issues, offering practical solutions, and escalating when appropriate.
• Support sales activity...