Sales Consultant - Lenasia

Job Title

Sales Consultant – LENASIA

Report To

Branch Manager

Purpose

To assist walk‑in, online and telephone customers in a timely, positive, friendly and efficient manner, maximizing the sales opportunity as per group Standard Operating Procedures.

Duties and Responsibilities

• Implement all standard operating procedures adopted by the company in sequence.
• Provide accurate customer services through quality checks and follow‑up calls.
• Address customer concerns and resolve them in a timely and professional manner.
• Generate sales through direct face‑to‑face, electronic, or telephone contact and respond to customer inquiries promptly.
• Keep all regular and routine customers updated with regard to changes in products and services of the organization.
• Ensure priority customers are called daily before 8:30 am to confirm orders for the day.
• Meet an...