Location
singapore
Job Type
Full-time
Posted
June 09, 2026
Job Description
Responsibilities
- Coordinate with Singapore, Japan & USA service parts teams to obtain external customer quotations and clarifications
- Consult with both internal and external customers to resolve issues & queries
- Enter service parts quotations and orders into the company's CRM & ERP systems.
- Identify & ensure that commercial terms are met (i.e. Letters of Credit deadlines, shipment preferences, lead‑time commitments.
- Review and resolve any technical and commercial discrepancies in customer purchase orders in consultation with Sales
- Prepare Order Acknowledgements
- Raise Purchase Requisitions and send to Logistics / Purchase for Service Parts PO execution
- Coordinate with Japan & USA service parts teams to obtain internal inter‑company quotations and clarifications for on‑shore inquiries
- Effective use of the CRM and ERP system to efficiently service customer needs.
- Coordinate delivery schedule wi...