Sales & Customer Service Officer (Remote – Night Shift)

Company Overview A Singapore-based travel agency specializing in leisure travel, with a focus on Muslim-friendly and halal tour experiences.

The company offers services including tours, cruises, and corporate travel programs, delivering seamless and reliable travel experiences across international destinations.

Job Overview We are looking for a responsive and customer-focused Sales & Customer Service Officer to manage enquiries, support sales conversions, and ensure a smooth customer experience.

This role requires strong communication skills and the ability to work independently during night shift hours.

Key Responsibilities Respond promptly to customer enquiries via WhatsApp, social media, and other platforms Provide accurate information on travel packages and promotions Follow up on leads and support conversion into bookings Handover qualified leads to the sales team when required Ensure all enquiries are handled in a timely and professi...