Sales Executive - IT Based - Popular Group of Companies

Our client Popular Group of Companies is looking for Sales Executive in Lahore.

Key Responsibilities

• Proactive Resolution: Use predictive analytics to identify potential customer issues before they escape (e.g., detecting shipping delays and reaching out first).
• Human-AI Collaboration: Act as the Human-in-the-Loop, taking over complex, high-emotion queries transitioned from our Agentic AI bots.
• Contextual Personalization: Utilise real-time sentiment analysis and historical data to tailor every interaction, ensuring customers never have to repeat their history.
• Revenue Advocacy: Identify moments of truth during interactions to recommend relevant upgrades or services that add genuine value.
• Voice of Customer (VoC) Reporting: Translate daily customer friction points into actionable data for our Product and Marketing teams.

Required Tools & ...