Sales Operations & CRM Specialist (Pipedrive)

About Idenfo

Idenfo is a fast-growing RegTech company helping global organisations streamline AML, KYC, and compliance processes. We work with international clients across multiple jurisdictions, combining technology with deep compliance expertise. We're building technology that helps global organisations solve one of the hardest problems in business today – staying compliant while scaling fast.

Karachi, Pakistan | Full-time

Role Overview

We are looking for a Sales Operations & CRM Specialist to manage, optimize, and scale our sales processes using Pipedrive and related tools. This role will work closely with the sales team to ensure accurate activity tracking, seamless integrations, and actionable reporting to improve conversion rates and team performance.

Key Responsibilities

• CRM Management: Own and manage Pipedrive setup including pipelines, stages, fields, and automations. Ensure data hygiene and continuously improve p...