Sales Operator (Box Office)

Looking for a role where you can deliver outstanding customer service every day? Enjoy speaking to a wide range of people and helping them find the perfect experience? Confident working in a fast-paced environment where no two days are the same? Motivated by sales and spotting opportunities to upsell and promote exciting events? Keen to be part of a supportive team at the heart of a world-renowned theatre company?

With an exciting season ahead of us and increased activity, we are looking for a Sales Operator (Box Office) to deliver exceptional customer service while maximising ticket sales and promoting RSC productions, memberships, and services across phone, counter, and outbound channels.

Reporting to the Sales and Ticketing Manager, key areas of responsibility include (please see the Role Profile for the comprehensive list):