Sales & Service Ops Specialist (Contractual)

Monroe Consulting Group · Malabang, Autonomous Region in Muslim Mindanao, Philippines

Location

Malabang

Job Type

Full-time

Posted

June 05, 2026

Job Description

Monroe Consulting Group is recruiting a Sales & Services Administrator (Contractual) on behalf of a multinational medical devices company. The role will directly report to the National Sales Manager and will be based in Alabang w/ onsite work setup (Mon-Fri).
Key Responsibilities:
Handle incoming customer enquires via service hotline and dispatching jobs to Service Engineers
Ensure preventive maintenance order list is well prepared weekly; maintain Utilization monthly report for Service Engineers
Ensure service quotations, contracts are well managed
Maintain new installation in systems; maintain surveys' sending in/out on time
Coordinate and communicate with Service Engineers and other business support function for post installation operation (system entry and invoicing)
Monitor and Send tools for calibration
Ensure data entry accuracy and updated sales shared folder while performing sales order processing in CRM
    

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