Sales Services Manager - Japan

Lutron is seeking a Sales Services Manager to drive service excellence and operational effectiveness across Japan. This role is responsible for leading all service-related functions and ensuring that service is a key differentiator in winning and growing business.

Supporting Lutron’s three core segments in Japan: Commercial, Hospitality, and Luxury Residential. This role partners closely with the sales organization to enhance customer experience, strengthen Lutron’s reputation, and ensure seamless execution across the project lifecycle.

The Sales Services Leader owns the performance, alignment, and continuous improvement of all service functions, while enabling the sales team to stay focused on growth.