Sales Support Specialist/Customer Services

The Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, developmentand acquisition accounts.The SSR is expected to problem solve and self-start while managing a variety of requests and tasks.The idealcandidate will be detail oriented with strong communication skills, able to work independently and driven for results.Due to cooperation with various cultures, we are looking for an open-minded, proactive person who is willing to take ownership and contribute to profit of the company.The primary objective of the SSR is to enhance customer satisfaction by reducing escalations and enhancing the Lenovo customerexperience through the timely and precise delivery of solutions.The SSR plays a crucial role in supporting PC Sales Specialists and ClientManagers responsible for customer relationships.This support involves handling back-office responsibilities such as opportunity to contractmanagement, generating system configur...