Salesforce Business Analyst (West Virginia)

Description

Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

**Title: Salesforce Business Analyst**

**The Work:** ICF seeks an experienced Salesforce Business Analyst to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology.

**Job Location:** Must be able to travel onsite to Martinsburg, West Virginia

**What You Will Do:**

+ Engage with DHS stakeholders to analyze current business processes, identify pain points, and gather requirements for the Salesforce-based solution.
+ Translate business needs into detailed user stories, workflows, and system requirements to support low-code...