Salesforce Support Engineer

Hiring: Salesforce Application Support Engineer (L2 Support) Location: Remote Experience: 4 Years We are looking for a Salesforce Application Support Engineer to join our team and provide L2 support for global CRM users. The ideal candidate will have hands-on Salesforce Administration experience, strong troubleshooting skills, and the ability to manage and support business-critical applications. Key Responsibilities: • Provide L2 support and advanced troubleshooting for Salesforce applications • Manage users, roles, profiles, permissions, sharing rules, and security settings • Create and maintain reports, dashboards, and data analysis solutions • Configure Salesforce Sales Cloud and Service Cloud functionalities • Support data imports, data mapping, and data quality initiatives • Create and maintain Salesforce Flows and customizations • Collaborate with Engineering and IT teams to resolve complex issues • Monitor tickets and ensure SLA adherence • Identify opportunities for process ...