Location
Remote
Job Type
Full-time
Posted
July 04, 2026
Job Description
Responsibilities
- Ensure SLA adherence and process compliance (ITIL awareness)
- Mentor and train team members
- Handle tickets, perform root cause analysis, and troubleshoot technical issues
- Lead installation, configuration, migration, and upgrade activities
- Define and enforce operational processes
- Maximize system uptime and manage BASIS activities
- Collaborate with functional teams on cutover strategies and post-implementation support
Technical Expertise
- High Availability setup (Unix/Windows)
- SAP BASIS server administration and RCA for escalated issues
- Kickstart environment setup and maintenance
- End-to-end SAP lifecycle implementations for global clients
- SAP version and EHP upgrades
- Performance tuning, capacity planning, and troubleshooting across app, DB, and OS
- Strong understanding of NetWeaver components (EP, PI, BI...