Location
dubai
Job Type
Full-time
Posted
July 05, 2026
Job Description
Are you ready to take your SAP CRM skills to the next level? We’re looking for a talented SAP CRM Consultant with a passion for the Utilities sector (ISU). If you’re excited about optimizing customer relationships, integrating cutting‑edge SAP technologies and driving innovation, this role is for you!
Where you’ll focus your expertise:- Design and configure SAP CRM 7.0 for key modules like Interaction Center, Contract Management and Billing within the Utilities sector.
- Ensure seamless integration between SAP CRM and SAP ISU, optimizing processes such as meter reading, invoicing and contract accounts.
- Enhance the customer experience by implementing the Interaction Center (IC) and Customer Service modules to efficiently manage inquiries, service orders and case management.
- Collaborate closely with business teams to optimize CRM processes especially in Billing and Contract Management to drive efficiency.
- Customize BSP WebUI, ...