SAP FI / FICO / AA Functional Analyst – AMS Application Support (Polanco)

Responsibilities

1. Incident and Request Management (AMS)
   • Analyze, diagnose, and resolve functional incidents in FI/CO/AA, including postings in GL, invoice/payment processes in AP (F110), collections and dunning in AR (F150), bank reconciliation (EBS/MT940/BAI2), foreign currency differences, tax determination, document splitting (if applicable), and the full Asset Accounting cycle (acquisitions, retirements, transfers, depreciation AFAB, closings).
   • Address enhancements and service requests: configuration changes, reports, integrations, forms, and process improvements.
   • Monitor and support period‑end closing activities: period open/close (OB52), depreciation runs, GR/IR reconciliation (F.13), reclassifications, and balance validations.
   • Manage tickets according to priority, impact, SLA, and operational requirements of the AMS service, ensuring proper tracking and business communication.
2. Functional Analysis and Proce...