Seasonal - Bilingual Member Service Specialist - Starting at 18.50 - Remote

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.

**Job Posting Title**

Seasonal - Bilingual Member Service Specialist - Starting at 18.50 - Remote
**Job Description**

The Member Services Specialist is responsible for interacting with Prime members, pharmacies and doctors' offices by providing support and assistance with order processing and general account benefit inquiries.

**Responsibilities**

+ Receive incoming calls or emails from members, pharmacies, doctor's offices about requests for information on medication and benefits
+ Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member
+ Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
+ Oth...