Seasonal Customer Success Agent

About You

Things at OneDayOnly are about to get delightfully chaotic. We’re looking for Seasonal Customer Success Agents to join our team on a fixed-term 6-month contract during one of our busiest trading periods. Between Black Friday madness, Cyber Monday cart races, festive gifting emergencies, and customers hunting down the internet’s best deals, our Customer Service team needs extra superheroes on standby.

You’re the kind of person who sees an angry customer as a challenge accepted. You type faster than most people think, stay cool when inboxes explode, and genuinely enjoy turning frustration into “Wow, thanks so much!” moments. You love helping people, thinking on your feet, and finding solutions without breaking a sweat. If professionalism, empathy, quick thinking, and a little organised chaos sound like your thing, you’ll fit right in.

Responsibilities

• Deliver professional and efficient support across multiple platforms with ac...