Second Line Desktop Engineer

THE CHARALLE GROUP · Southampton, England, United Kingdom

Location

Southampton

Job Type

Full-time

Posted

June 09, 2026

Job Description

Second Line Desktop Engineer
Type: general
Firm: Law Firm 
Salary: 35000 - 40000
Location: Southampton
Top 100 Law firm based in Southampton seek an experienced IT Desktop Support Engineer to join the IT Support Team. This role provides 2nd line support to our business operations teams to ensure that our IT systems, infrastructure and applications are operating in a way that allows people to do their best work.

Core Duties will include:

The operate a predominantly cloud based environment, but also have a good physical infrastructure presence. The role blends day to day troubleshooting with more project based work as we continue to unify our infrastructure/systems.
Virtual desktop environments (Citrix) – troubleshooting and providing assistance in areas such as dormant session or connectivity to other devices on our large regional physical network

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