Second Line Support

Southern Communications Ltd · basingstoke, basingstoke, United-Kingdom

Location
basingstoke
Job Type
Full-time
Posted
June 29, 2026

Job Description

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.


Responsibilities:

  • Receiving and resolving escalated tickets from First Line Service Desk.?

  • Diagnosing and resolving more complex technical issues that cannot be resolved at first line.?

  • Escalating issues to Infrastructure, S...






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