Secretary (OA)

Summary Serves as secretary and primary point of contact for the Associate Director at the Erie VA Medical Center. Manages the AD Office, handling complex administrative tasks, prioritizing issues, ensuring communication flow, and maintaining compliance with policies. Also trains clerical and administrative staff under the Associate Director's oversight. Responsibilities Oversee daily administrative operations of the Associate Director (AD) Office; design and implement office processes. Serve as primary information manager; prioritize actions, develop plans, and monitor information flow. Ensure office coverage, continuity, and decorum; coordinate schedules and leave for Executive Leadership Team. Manage communication, coordination, and problem resolution across leadership offices. Review and route action items, reports, and correspondence for accuracy and compliance with VA, VISN, and VACO protocols. Maintain and manage the AD's calendar; act on behalf of the AD to avoid conflicts and ...