Section Head, Customer Value & Lifecycle Strategy

Fintech News · petaling jaya, selangor, Malaysia

Location
petaling jaya
Job Type
Full-time
Posted
June 23, 2026

Job Description

Top Reasons To Join Us

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

Job Summary

The Head of Customer Value & Lifecycle Strategy is the strategic architect of the customer relationship. This role leads the transformation from a product-centric organization to a segment-neutral, journey-focused ecosystem. By integrating data-driven personalization with advanced decisioning engines, th...

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