Segment Head-Inbound - TJ / 1853852

Our client The Bank of Punjab (BOP) is looking for a Segment Head-Inbound in Lahore The Bank of Punjab is one of the fastest growing Banks in Pakistan with its profound existence of 35+ years. It operates through a network of 900+ real-time online branches and ATMs across the country. The Bank has established a strong foundation while offering premium banking services with major focus on unsurpassed value added services for its customers through advanced solutions. In Line With The Bank’s Progression Strategy, We Invite Applications From Experienced, Dedicated And Performance-driven Professionals For The Following Position(s) In Our Contact Center, (Information Technology Group). The Following Job Profile Offers Excellent Opportunity For The Right Candidates Desirous Of Building a Long-term Career In a Dynamic Organization Grade: Band-5 to Band-3 Location: Lahore Job Responsibilities : Customer Service & Experience Drive key service metrics including Customer Satisfaction (CSAT) and Fi...