Seller Support Specialist (L2) - Live Chat & Escalations

SummitNext Technologies Sdn Bhd in Kuala Lumpur is seeking a skilled customer service representative to assist sellers through live chat and case management systems. The successful candidate will deliver professional responses and maintain high customer satisfaction while managing escalations effectively.

Candidates should possess at least a diploma and have strong communication skills in English and Bahasa Malaysia. Experience in e-commerce and complaint management is preferred. Join us in a fast-paced environment and contribute to improving customer experience.