Senior Agent Architect (Spain) (Madrid)

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision;
Parloa has powered overONE BILLION interactions between general enterprise brands and their customers, with companies like, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.
About the role

As a Senior Agent Architect at Parloa, you will play a key role in transforming customer service with AI Agents. In this customer‑facing role, you will support the implementation of Parloa's solutions, enhancing customer experiences for clients and partners. Using your expertise in Large Language Mo...