Location
Cape Town
Job Type
Full-time
Posted
July 05, 2026
Job Description
Overview
A dynamic opportunity exists for a Senior Call Centre AI Engineer to join a fast-growing technology environment focused on building intelligent, scalable customer engagement solutions. The role is hands-on and centred around conversational AI, voice automation, and LLM-powered systems within a modern contact centre ecosystem.
You will work across AI voice agents, large language models, telephony systems, CRM integrations, and automation platforms to deliver advanced customer-facing solutions.
Key Responsibilities
Voice AI & IVR Systems
- Design and build intelligent I...
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