Senior AI Engineer (Voice AI & IVR)

Sabenza IT & Recruitment · Cape Town, Western Cape, South Africa

Location
Cape Town
Job Type
Full-time
Posted
July 06, 2026

Job Description

Job Description
We're looking for an experienced AI Engineer with a strong background in conversational AI, voice technologies, and contact centre platforms. This role focuses on designing, building, and optimising intelligent voice and chatbot solutions, integrating large language models (LLMs) with enterprise systems, and driving innovation across customer engagement channels.

Requirements

Key Requirements

  • 5+ years' experience in Software Engineering, AI Engineering, or a related field.
  • Minimum 2 years' experience developing Conversational AI or Contact Centre solutions.
  • Proven experience delivering Voice AI and Chatbot platforms in live production environments.

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