Senior Analyst, IT Service Management Governance

Scotiabank · toronto, on, Canada

Location
toronto
Job Type
Full-time
Posted
June 14, 2026

Job Description

Senior Analyst, IT Service Management Governance Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

This role oversees one or more ITSM Governance (Depending on the area of focus) to ensure that ITSM processes are governed and executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.

What you’ll do:

Design and build and update ITSM Governance Model

Create and maintain governance documentation

Process and governance analysis

Work with business stakeholders, platform team and representatives from CIO areas to identify and document process and governance improvements.

Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that work receives the a...

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